I received the replacement frame today, exactly as I ordered. Thank you for making this right.
Larkhan, | I just wanted to let you know the replacement print arrived and it is perfect, thank you very much.
I have a large order of the same format I will be placing soon and am so glad to be ordering from your shop.
Tanya, | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | They exceeded our expectations... We received our "prints on canvas" today and are very pleased. They
exceeded our expectations. Thank you. We certainly will be ordering more
in the future.
David, |